Dicks Sporting Goods 4039 Reviews - Atlanta Ga
"I was looking for shoes at the deptford mall new jersey shop and if it wasn't for Brittany I probably wouldn't accept been very successful. As much as it was hard to find the shoe that I originally wanted, she was able to take the valuable fourth dimension to assist me settle for a similar shoe simply as worthy. Thank you so much. -Keith"
"I was online dicks website and was using the chat option. I ever sign off thanking and saying God Anoint. This time when God was typed in their software changed God to ***. So it read *** Bless verses God Bless."
"We ordered a pair of slides for 100.00 they sent the right slides incorrect color. Nosotros went in to commutation them didnt have the itwm in store so we got a refund. Found a pair of shoes for 150.00 didnt accept the size we needed then we ordered online. Nosotros recieved the shoes couple days later and they are used...no mode am i paying 150.00 for used shoes"
"Very skilful customer service, in the Men's Footwear department. Very nice and back up full, I purchased 10 1/2 Men's Asics."
"Ordered a Christmas souvenir for my grandson but messed up the shipping address (used my address - my bad). Searched the website to edit the info and could non detect any way to do it. Tried to resolve with a phone call to client service (mind yous I am out of the country) and it was obvious that the agent had limited power with English language and was reading from a script. Weas told I would get a response from a specialist only that never happened. Even responded to the confirmation email to explain but got no response. Bottom line is I now need to get someone to pick upwards the box and reship to my grandson then he will receive by Christmas. Shame on you lot for a lousy website and mode below average customer service. I responded with my problem within an hour from placing the order and was told it was too belatedly. Information technology volition definitely be a common cold day before you get whatever more business from me."
"Long checkout line. Lots of employees standing effectually store. My wife is severely handicapped simply walked all over the store. As nosotros left hidden by the EXIT door was a motorized cart. Where is management."
"We ordered some shoes on Nov 29,2021 they arrived 12/01/2021via fedex nosotros opened the package no shoe wrapping no invoice no receipt, shoes had mud and dirt on the shoe soles ,lint and stuff inside the shoes and non in one case the shoe was advertised every bit an used pair of shoes. called customer service and the answer was to return them and reorder WHATTT!!!! shoes are sold out really!!!!! so no other solution!??????? So ..... here we are returning a pair of shoes that my hubby really wanted but because your poor customer service now he has to stay without your shoes. AND WHAT We RECEIVED A PAIR OF WORN USED $146.00 SHOES SHAME !!!!! should accept gone shopping to the thrift shop.Good bye! never again buying from yall!!!!"
"Trying to buy golf shoes."
"I had the most pleasant shopping experince EVER at Dick's on Black Friday. The associates were all friendly and all seemed ahppy to exist at work, even at 5am on Black Fri. The shop manager was also friendly and helpful. Only the thing tha stood out to me the most was that the assembly seemed happy to exist there and to work for their manager. It really stood out to me and fabricated our shopping experience memorable."
"I orderd on line a nether armour summit and thought I had included my Dicks gift card which when it showed the final cost my credit card on file was charged not the gift carte which I am sure was my mistake.So I called within 10 minutes from original gild and was told the order could non exist cancelled and they could non credit my credit and recharge my dicks gift card. They said when I received the order then I should call client service they could take intendance of it at that time which I did and client said they could not credit my credit card and rebill my gift card. They said I would have to return for credit and than re order using my gift carte. Sounds like store service and not customer service. Good bye Dicks."
"Bike assembly dangerously set where brake became loose subsequently a he 4th fourth dimension my son rode it effectually the block. Customer service didn't even repent, they gave me attitude similar a favor to answer the phone to me. Ehorroble place to shop for a wheel."
"I similar the products they sell but going to the shop can be a terrifying experience. When you go to the plumbing fixtures room, it locks you in. There is no mode out, unless an employee unlock you from outside. There is a way to call for help merely the concluding time I was there it took me a good 5 minutes to be released. I asked the employee why they do it and he said that it was their policy, to keep their fitting rooms locked. By the style, you can't unlock the door from outside either."
"I had a Dicks credit card with an $800 limit, i used it and paid the residual all the style downwards to $0 in less than ii months. Only to get a notice from them a month later that my spending limit was being decreased to $300, then to meridian it off ii more months later my account was closed by them with no notification until afterward the fact. THIS COMPANY IS TERRIBLE!!!! STAY FAR AWAY FROM THEM.. I WOULD Non Be SURPRISED IF THEY WERE OUT OF BUSINESS Before long!!!!"
"Ordered a Camwood training bat for my son. It arrived to lots of excitement, Only has a permanent "promotional wrapper" on it. While nosotros are both Tony Gwynn fans we would prefer non to see a promotional sticker stuck to the bat (see film) when he'southward putting in work. Took a lot of excitement and desire to go test it out at the batting cage this afternoon and put a large damper on information technology. Guess we will have to sand the bat downward and then re-varnish it. Makes no sense."
"I went to Dick's Sporting Goods in the woodlands, TX . I wanted to buy my son shoes for his birthday , all the workers were walking around not helping anyone. I watched and observed them , they would exit of their way to avoid people and beingness asked for help. They never offered to help , every unmarried ane of them were rude and had this awful demeanor, I asked a couple of them for shoe sizes they would literally bring the shoe box out to me and walk abroad , SEVERAL of them did that , I was shocked . Finally I decide to get my son the pair he wants , I actually wanted to buy him a couple of pairs but I was so dissatisfied with the service I only got him one pair considering I had already promised him but decided I would buy the rest of his presents somewhere else. Then I get to the annals , the girl is literally turning her back at us texting. Then she turned around , asked if I had a number (with a horrendous mental attitude) when I said no she rolled her eyes scanned the box and told me the amount. She was then rude and condescending, her name was Michelle by the way . I asked her if in that location was a manager I could speak to and she said "why?" I just looked at her and she said "yes they are somewhere but I don't have a radio to page them" I just paid and left. I really shouldn't have bought anything as the shoes were NOT cheap but I only did it considering I was tired had only gotten off work and promised my son. This isn't the commencement time the customer service at this particular store and location has been extremely disappointing,I volition NEVER spend another dime at Dicks sporting goods."
"Yous claim on your website, "Our certified technicians are trained to perform adjustments, installations and repairs to your bicycle." Not true! Apparently, you simply perform tune ups for bikes purchased at Dick's. I drove all the fashion to the store in Carmel Mountain Ranch. You really wasted my time."
"The customer service at the Rim location in San Antonio sucks. Both managers that I spoke with were unable to practice annihilation besides repeat what the store workers said. Their advantage organization is even worse. After purchasing a pair of shoes with advantage points that didn't work out I tried to substitution them using those aforementioned points. I was told I couldn't exchange them and would accept to wait until the points were put back on my business relationship. I was given a receipt that said the points would exist back bachelor to be used in a couple of days so I asked to put the shoes I wanted on hold and returned a few days later to brand the purchase. When I went the second time to buy the shoes with the renewed rewards I was told that it would accept another few weeks earlier the points were put on my account so that I could use them. The manager said she would put the shoes on hold until that fourth dimension. At the fourth dimension I was told I called the manager to make sure the points were on my business relationship and said I'd be in that location right away to selection upwardly the shoes. I had even accumulated more points and was excited to use them. I showed up a tertiary time inside the hour and had to wait for someone to search and tell me the shoes had been put upwardly. They finally dug them out and when I proceeded to check out I was told that if I used my reward points for the purchase then I would lose large number of remaining reward points I had accumulated. A great way to "reward" skillful customers. I will never shop at a Dick's sporting goods again. Fortunately I found the Hoka shoes I wanted to purchase online straight from Hoka for less than they were request at Dick's. I will never shop in that location over again!"
"Bought a Sunny Fitness treadmill and the chugalug and motor stopped working subsequently simply four months but of form after paying $575 neither visitor offers a refund or replacement! Dicks sold me unsafe equipment and they could intendance less. Treadmill would simply jerk to a stop with no warning!"
"Purchases a cycle for my son that needed assemble Seat Was loose Tires were not inflated proberly Purchase contrasted products, Belong, Paddels, helments 1st time ever shopping Dicks (got excessive east-mails from Dicks offer discounts when checking out Dean denyed any discounts, with a grinning"
"Dicks in Riverhead NY, had a terrible experiance. No one helped me, Picked up bike, seat was not secure, tires were under inflated. I went to check out Dean was at check-out. Rude, could non care less. Was a robot! Gross. I volition never go into a Dicks again. (Thanks Dean)"
Source: https://www.reviews.io/company-reviews/store/www-dickssportinggoods-com
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